https://support.techdinamics.com/a/tickets/1657227 The client is facing issues with duplicate states being sent to TechTrack for the status "Package information is created in the system". They want to prevent loading this status again after the initial creation. They suggest implementing a special mapping to ensure that the system does not resend the status to TechTrack once it has been initially created. Coordination with TechTrack team might be needed.
