Techdinamics
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Changelog

Follow up on the latest improvements and updates.

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new

techSHIP+

techSHIP MultiSite

techSHIP

Accelerate Fulfillment with Keyboard Shortcuts

Reduce operator fatigue and execute high-frequency tasks faster in
techSHIP
without leaving your keyboard. By removing repetitive mouse navigation, warehouse teams can process high volumes of orders with maximum
speed
and
efficiency
.
Standardized
keyboard shortcuts
are now natively integrated into the
My Orders
page. Operators can trigger common
actions
directly from the grid, ensuring continuous, uninterrupted
fulfillment workflows
.
What's New
  • Core Actions
    : Instantly execute
    Process
    (P),
    Process & Print
    (Shift + P),
    Estimate
    (E) on selected orders, or quickly open
    Import
    (I).
  • Print Management
    : Quickly configure
    Printing options
    (O) or trigger
    Print All
    (Shift + A).
  • Context-Aware Execution
    : Shortcuts are automatically suppressed when typing in
    search
    or
    input fields
    to prevent accidental triggers.
How to Find it
  1. Navigate to the
    My Orders
    page.
  2. Press
    ?
    or
    Shift + /
    to view the active shortcuts dialog.
image
Resources
Learn more in our updated documentation:

new

techSHIP+

techSHIP MultiSite

techSHIP

Optimize Label Printing with Client-Specific Sorting

Warehouse operators
can now automate
label sorting
based on individual
Client
requirements, eliminating manual sorting and optimizing physical workflows.
techSHIP
introduces a
dual-layer hierarchy
using a base default at the
Client
level, while allowing dynamic
manual overrides
during the final printing stage.
What's New
  • Client-Level Defaults
    : Define a default
    Sort Sequence
    directly within the
    Client
    profile to guarantee consistent output.
  • Dynamic Overrides
    : Set the
    Use Client Configuration
    checkbox in the
    Printing Options
    menu to enforce default rules or manually define a custom
    sorting order
    for selected orders.
⚠️ Sorting rules apply exclusively to the
Print
action and do not affect the
Process & Print
workflow.
How to Find it
  1. Open the targeted
    Client
    's
    Details
    tab and set the
    Sort Sequence
    .
  2. Go to
    My Orders
    , click
    Print
    , and select
    Printing Options
    .
  3. Toggle
    Use Client Configuration
    to apply defaults or override them.
image
Once finished, select the desired
orders
and
print
the required documents.
Resources
Learn more in our updated documentation:

new

techSHIP+

techSHIP MultiSite

techSHIP

Centralized Returns Visibility and Management

Resolve reverse logistics blind spots and eliminate billing inaccuracies with the new
Returns
hub in
techSHIP
. This update provides operations teams a consolidated view to monitor
return statuses
and rapidly identify unused
return labels
.
Powered by
techTRACK
, this data layer synchronizes carrier events to unify your workflow. Navigate from global tracking grids directly to specific
Order
records.
What's New
  • Global Returns Page
    : A centralized dashboard under the
    Orders
    menu providing comprehensive tracking for all reverse logistics.
  • Order-Level Returns Tab
    : A dynamic tab within the
    Order
    view surfacing specific
    return tracking numbers
    and real-time carrier statuses.
  • Advanced Filtering
    : Isolate aging shipments or unused labels instantly using custom parameters like
    Days Since Return Label Created
    .
How to Find it
Navigate to the
Orders
menu and click on
Returns
to view the global tracking table.
image
Alternatively, open any
Order
with associated return labels and select the dynamic
Returns
tab.
image
Resources
Learn more in our updated documentation:

new

Consolidate

Carrier

techSHIP

Carrier Available: Whistl

Whistl
is now available in
techSHIP
!
About Whistl
canny base
Whistl
is a
UK-based logistics and delivery management provider
serving
businesses
,
retailers
, and
ecommerce brands
. It supports commercial shipping activity through
parcel delivery management
and related
logistics services
. This integration supports
Small Parcel
shipment processing in
techSHIP
.
Supported Capabilities
This integration supports up to
two Label References
for supported label workflows.
If you're a
Whistl
customer and haven't configured this carrier in
techSHIP
yet, reach out to your
Techdinamics Sales Representative
to begin the onboarding process.
Resources
Learn more in our updated documentation:

new

techOMS

Benchmark Your KPIs Against Industry Averages

Measure your operational success against the broader market. The new
industry benchmarking
feature allows you to compare your performance directly against the global aggregate of all active
techOMS
accounts.
Benchmark metrics appear alongside your existing scorecards, calculated over a
rolling 90-day period
, providing immediate context for your
operational health
and
fulfillment efficiency
.
What's New
  • Organizational Insight
    : Evaluate your
    Order Cancelation Rate
    ,
    Average Order Value
    , and
    Backorder %
    against market standards.
  • Sales Insight
    : Contextualize revenue drivers using the aggregate
    Average Order Value
    .
  • Fulfillment Insight
    : Compare your
    Avg. Fulfillment Time by Account
    and
    Fulfillment Accuracy Rate
    to pinpoint bottlenecks.
  • Shipment Performance
    : Analyze your
    Average Shipments/Order
    and
    Avg. Shipment Cost
    to optimize logistics spend.
  • Summary Profitability Report
    : Measure your
    Average Contribution Margin
    against the industry baseline.
How to Find it
Ensure no account is selected in the header drop-down menu and select the desired
dashboard
from the left menu.
image
Resources
Learn more in our updated documentation:

new

techSHIP+

techSHIP MultiSite

techSHIP

Customize Cartonization with Dynamic Box Tagging

Customize packaging
for specialized orders with
dynamic box tagging
in
techSHIP
. This prevents
shipping errors
by guaranteeing the system selects appropriate packaging for sensitive items.
Assign
Tags
to predefined boxes to create a searchable library. Configure
Order Management Rules
to trigger a
Cartonize
action that filters candidate boxes by these tags.
What's New
  • Centralized Tag Management
    : Create custom tags via the
    Boxes
    tab for specific
    Clients
    .
  • Tag Filtering
    : Filter candidate boxes by multiple tags in your rule sets. A box must possess every specified tag to be evaluated during cartonization.
  • Intelligent Fallback
    : If the
    Tags
    field is blank, the engine evaluates all predefined boxes for the client.
How to Find it
  1. Open a specific
    Client
    and use the
    Boxes
    tab to manage its tags.
  2. Open the
    Rule Sets
    page to create or edit an existing rule.
  3. Add a
    Cartonize
    action and use the
    Tags
    field to filter applicable boxes.
image
⚠️ Tags are isolated at the
Location
level to ensure data integrity.
Resources

new

techOMS

Prevent Overselling with Virtual Allocation

techOMS
introduces an optional
Virtual Allocation
workflow protecting inventory globally the moment an order arrives to prevent
overselling
. Placing orders
On Hold
before physical fulfillment secures stock instantly while maintaining flexibility.
This workflow uses the
Hold Action
in order rules and your sales channel
Delay
field—which defines the timer duration per channel—to create a secure window. This provides margins for fraud validation, late edits, or bundling before automatically transmitting data to
fulfillment channels
.
What's New
  • Automated Inventory Protection
    : Entering the
    On Hold
    status instantly reduces global availability, eliminating cross-channel conflicts.
  • Flexible Order Management
    : Safely override automated timers using
    Release Hold And Send
    or edit orders without risking physical allocation errors.
How to Find it
  1. Navigate to
    Order Rules
    and configure the
    Hold Action
    .
  2. Monitor countdowns via the
    Scheduled On
    column within the
    Sales Order Queue
    .
  3. Manage delayed orders directly from the
    Sales Orders
    page.
image
⚠️This workflow requires
beta sales channels
, is incompatible with
split shipments
, and requires
Techdinamics
activation.
Resources
Learn more in our updated documentation:

new

techOMS

Sales Insight: Enhanced Order Distribution Drill-Down

Achieve granular visibility into regional order volumes and align them perfectly with your fulfillment strategy. The
Sales Insight
dashboard now delivers deeper
geographic insights
, allowing you to analyze order density at the state or province level across the
US
and
Canada
.
The updated
Order Distribution
map synchronizes directly with your warehouse data. Select one or multiple regions to instantly aggregate metrics and identify exactly where your orders originate and how they are fulfilled.
What's New
  • State/Province Drill-Down
    : Click directly on the
    Order Distribution map
    to zoom from the country level down to specific states or provinces.
  • Standalone Country Filters
    : Quickly isolate data using dedicated
    Country buttons
    located directly below the map.
  • Synchronized Warehouse Metrics
    : Select multiple regions on the map to aggregate data; the
    Order Distribution by Fulfillment Center
    chart dynamically updates to reflect the combined volume of your selections.
How to Find it
  1. Open the
    Sales Insight
    dashboard and scroll to the
    Order Distribution and Fulfillment
    section.
  2. Use the
    +/- zoom controls
    or click directly on regions within the
    Order Distribution map
    .
image
Resources
Learn more in our updated documentation:

new

techSHIP+

techSHIP MultiSite

techSHIP

Smart Pricing AI Assistant for Instant Troubleshooting

Eliminate configuration guesswork and instantly resolve rating errors with the new context-aware
AI Assistant
for
Smart Pricing
in
techSHIP
. This intelligent tool acts as your immediate troubleshooting expert, explaining exact calculation steps and missing rates without contacting support.
The assistant reads your specific
Custom Pricing Table
data to diagnose missing
Service Levels
, accessorial application logic, and margin discrepancies.
What's New
  • Instant Diagnoses
    : Understand exactly why a specific charge applied or failed based on live table configurations.
  • Context-Aware Analysis
    : The AI instantly reviews your active
    Service Levels
    ,
    Accessorial Collections
    , and
    Pricing Dimensions
    .
  • Actionable Resolutions
    : Receive clear UI adjustment recommendations to directly fix pricing errors.
⚠️ The
AI Assistant
is currently in
Beta
phase.
How to Find it
  1. Navigate to
    Smart Pricing
    and edit a
    Custom Pricing Table
    .
  2. Press the
    AI Assistant
    button to open the chat panel.
  3. Enter your inquiry in the
    text area
    to begin troubleshooting.
image
Resources
Learn more in our updated documentation:

new

techSHIP+

techSHIP MultiSite

techSHIP

Automate Milestone Delivery Emails via OMR

Reduce customer support inquiries by automatically sending
milestone-based tracking emails
to your end customers.
Configure a
Recipient Notifications
action within your
Order Management Rules
to automatically trigger updates based on specific tracking milestones.
What's New
  • Proactive Updates
    : Keep customers informed automatically, minimizing manual tracking requests.
  • Granular Control
    : Select exact tracking events that trigger an email directly within the
    Rule Sets
    engine.
  • Seamless Opt-out
    : Every email securely dispatched includes an automatic unsubscribe link for the end user.
How to Find it
  1. Edit the desired
    Rule Set
    .
  2. Create a
    New Action
    in the desired location within your rule.
  3. Configure your action:
  • Field
    : Select
    Recipient notifications
    .
  • Value
    : Choose your desired tracking events.
image
⚠️ Contact
Techdinamics
Support to activate this feature for your location before configuring your rules.
Resources
Learn more in our updated documentation:
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