Changelog
Follow up on the latest improvements and updates.
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new
techSHIP+
techSHIP MultiSite
TechTrack
techSHIP
New: View Tracking Sync Error Details
We are empowering your troubleshooting capabilities in
techTRACK
. Detailed Tracking Synchronization Errors
are now visible to Organization
and Account Administrators
.If a shipment stops updating, you can now view the specific
technical error
directly on the tracking page to understand exactly what went wrong.Key Benefits
- Self-Diagnosis: Instantly identify why a tracking synchronization failed.
- Transparency: Access the same error details used by our support team.
- Efficiency: Spot configuration issues faster without waiting on a ticket.
How to use it
Open the
Tracking Details
page for a shipment, and locate the Last Monitoring Status
section for details.
Resources
Learn more in our updated documentation:
You can now use an order's weight to trigger actions using
Order Rules
, giving you precise control over how orders are processed. This update adds two new weight conditions
.Total Order Weight (for Purchase Orders)
This is a straightforward calculation that sums the
weight of all line items
on your inbound order.This allows you to easily automate the logic for your
purchase orders
. For example, if a PO is over 100kg, you can set a specific status or send a notification.Shipment Weight (for Sales Orders)
This is a
dynamic
condition, which you can find under Target Variables
:- Default (Order Level): If used normally, it calculates the total weight of the entire SO.
- Dynamic (Shipment Level): If you place it after aSplit Shipmentaction, it intelligently calculates the weight for each new, individual shipment separately.
This allows you to apply different
logic to different shipments
from the same order. For example, if an order is split into two shipments, you can send each one using different carriers, based on the shipment weight.How to Find It
- Edit a PurchaseorSales Order Rule.
- Press Addand click onCondition.
- Edit the condition and:
- For POs, selectTotal Order Weight.
- For SOs, selectShipment Weightfrom theTarget Variablescategory.

⚠️ All calculations use the
default Unit of Measure
(e.g., kg or lb) from your Account Settings. If a product's weight
is missing
in the catalog, it will be treated as 0
.Resources
Learn more in our updated documentation:
new
techSHIP+
techSHIP MultiSite
techSHIP
New Item Fields for Smoother Customs
We've expanded the
Item
feature with new fields to make your international shipping
, compliance
, and customs
processing seamless.These new fields are used by
carriers that support
this functionality (starting first with Freightcom
) to pre-calculate customs charges and tariffs. Correctly populating this data can reduce customs charges
for shipments entering the United States
.What's New?
When you add or edit an item, the "Documents" tab is now the
International
tab.To access the new features, you must first check the
Enable International
box. This will reveal the new fields:- Harmonized Code: The Harmonized Tariff Schedule (HTS) code for the product.
- Automotive: A checkbox to identify if the item is an automotive part.
- FDA Regulated: Prevents rates from being returned by carriers that do not accept FDA-regulated products.
- Metal Allocations(Aluminium,Copper,Steel): Specify the percentage of these metals within the item. These values are used by carriers to assess specific material tariffs.
Where to Find It
- Open the desired Clientsettings.
- Go to the Itemstab andaddoreditan Item.
- Select the Internationaltab and check theEnable Internationalto configure the new fields.

⚠️ This functionality is
available only in techSHIP 2025
.Resources
Learn more in our updated documentation:
new
techSHIP+
techSHIP MultiSite
techSHIP
New OMRv2 Actions: Cartonize, Halt & Exit!
We're excited to roll out three powerful
new steps
for the Order Management Rules (OMR)
in techSHIP 2025
!Cartonize
The
Cartonize
action calculates the optimal way to pack an order.Simply add the step and choose your desired
Algorithm
, from Basic
(packing by dimension and weight) to EBAFIT
(advanced 3D packing for the perfect fit).⚠️ For this to work, make sure the eligible Clients have
at least one
predefined box
set up in their settings.Raise Exception
The
Raise Exception
step immediately stops
the entire rule set's execution, logs a custom message
you define, and—most importantly—rolls back
any changes the rule already made during that run.Exit Loop
The
Exit Loop
action immediately stops the loop
it's in (and skips any other steps inside that loop). The rule then continues running any steps outside the loop.How to Find Them
- Edit the desired Order Rule Set.
- Click the +icon in the decision tree or the+ Add Actionbutton.
That's it! You will see
Cartonize
and Raise Exception
. The Exit Loop
action is special: it will only appear in the menu when you add a step inside a For Each Loop
block.
Resources
Learn more in our updated documentation:
new
TechTrack
techTRACK Analytics Just Got an Upgrade!
Big news,
techTRACK
users! We're streamlining your analytics experience. To make way for a more powerful, all-in-one solution, we have removed the legacy Dashboard
and Performance Dashboard
pages.Introducing the New Insights Section
This new feature replaces both old dashboards with the single, comprehensive
Delivery Performance
dashboard.You can use this new hub for:
- Daily Monitoring: Perfect for day-to-day management and logistics troubleshooting.
- Faster Troubleshooting: Instantly identify delayed or returned packages.
- Deeper Analysis: Analyze performance by specific carrier or client to spot trends.
- Key Metrics: Track everything in one place, includingOn-Time Deliveries,Exceptions,In-Transit Activity, andOn-Time Induction.
How to Access It
Just click
Delivery Performance
under the Insights section
in the left menu.
Resources
Learn more in our updated documentation:
We've released an update to give you more control and visibility when managing your
Sales Orders
and Shipments
.Filter Shipments by SKU
You can now quickly find shipments containing a specific item using the
SKU
field located in the Shipments Advanced Filter
pop-up.Channel Naming Based on Order Origin
The
Channel
field is now more descriptive, showing you exactly how an order originated:- Manual: For orders created by hand.
- Imported: For orders imported from a CSV file.
- API: For orders created via the API (without a channel key).
- [App Name]: [Channel Name]: For orders from a specific Sales Channel integration.
To make this even more powerful, you can now use
Manual
, Imported
, and API
as options within the Channel
dropdown in the Sales Order Advanced Filter
.Improved Source Field
We've updated the
Source
field when editing a Sales Order in Draft
status, to help reduce typos and keep your data clean:- Smarter Autocomplete: Start typing, and a list of existing sources will appear, allowing you to select from the list.
- Add New Sources Safely: To add a new source value, type it and press theEnterkey. This adds it to the list for future use and ensures it's saved correctly.

Resources
Learn more in our updated documentation:
new
techSHIP+
techSHIP MultiSite
Carrier
techSHIP
New Carrier Available: Evri
We're excited to introduce
Evri
as a new integration in techSHIP
! You can now add this carrier using the EVRI
carrier code.About Evri

Evri
is one of the UK's largest dedicated parcel delivery company, specializing in C2C and B2C services for light- to medium-weight items (up to 15kg). It operates primarily in the UK with international delivery to over 220 countries and territories via partner networks.The core services include Standard and Next Day delivery via courier collection, ParcelShops, and Lockers. It is classified as a
Small Parcel
carrier.Supported Features
This integration includes the following features:
- Track History
If you're a
Evri
customer and haven't configured this carrier in techSHIP
yet, reach out to your Techdinamics Sales Representative
to begin the onboarding process.Resources
Learn more in our updated documentation:
new
techSHIP+
techSHIP MultiSite
Carrier
techSHIP
New Carrier Available: Gori
We're excited to introduce
Gori
as a new integration in techSHIP
!About Gori

Gori Company
operates as an LTL
(Less Than Truckload) and bulk freight handler, focused on palletized goods and container shipments rather than individual packages. The company acts as a Consolidator
, specializing in combining (LCL) shipments from various producers to optimize full container loads.Single vs. Multi-Carrier Setup
This integration is
flexible
! How you set it up in techSHIP
depends on how you use Gori
:- For multiple carriers: If you plan to use several carriers throughGori, use the mainGORIplugin.
- For only one specific carrier: If you only useCarrier Xthrough yourGoriaccount, you would use the specific plugin codeGORIXinstead.
Supported Features
This integration includes the following features:
- Rate Shop
- Track History
- 3rd Party Billing(GORIUPSonly)
If you're a
Gori
customer and haven't configured this carrier in techSHIP
yet, reach out to your Techdinamics Sales Representative
to begin the onboarding process.Resources
Learn more in our updated documentation:
We're excited to announce an
enhancement
to the TNT Rate Shop Comparison Table report
! We've now added more pricing details to help you better analyze your shipping costs
and profitability
.What's New?
The report now includes three new columns for a clearer cost breakdown:
- Amount: The total charge for the shipment, excluding taxes.
- Fee Markup: The monetary value of any markup applied to the rate.
- Zone Skipping: Any costs associated with zone skipping.
Use this data to
quantify cost savings
and assess the performance
of your dynamic order routing.How to get it?
- Go to Sales Ordersunder theSalessection.
- Press Reportsand selectTNT Rate Shop Comparison Table.
- Set your desired date rangeand clickExport.

⚠️
Heads up
: The report only includes data for orders that went through the TNT process. Make sure you have an enabled sales order rule with the Calculate Time & Transit Action
.Resources
Learn more in our updated documentation:
new
techOMS
New: Set Line Price Action
The new
Set Line Price action
is now available in both Sales Order Rules
and Purchase Order Rules
. This feature gives you precise, conditional control over the line prices
sent to your Fulfillment Channel.This is perfect for managing
customs
and commercial invoice
requirements. For example, you can now create a rule to automatically send your internal catalog price for international shipments instead of the Sales Channel price.How It Works
When adding the
Set Line Price action
to your rule, you can choose one of the following options:- Pass line price received: Uses the price from the original Sales Channel or API.
- Pass line price stored at the variant level in techOMS: Ignores the incoming price and uses yourtechOMScatalog price.
How to Set it Up
- Create or Edit a SalesorPurchase Order Rule.
- Press Addand selectSet Line Price Action.
- Configurethe action.

⚠️ This action only creates the
techOMSSetLinePrice
reference. This line reference must be mapped
in your Fulfillment Channel
to ensure the price is sent automatically.Resources
Learn more in our updated documentation:
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