TechTrack

Fedex seldomly uses the same tracking number for multiple orders (from different company orders) Example 885819010984 https://www.fedex.com/wtrk/track/?duplicateTrackingId=885819010984&trknbr=885819010984 However, Techtrack sends updates for all the packages under the tracking number ie, for the order which is not of a company too. While fetching tracking updates from Fedex, could Techtrack not cross-check the reference fields in Fedex tracking against the company's order IDs before sending the update

Once an order is delivered by DHL express, the POD document (PDF format) should be available in TechTrack so it can be pulled electronically into our TMS.

Today techTRACK returns the actual carrier code as defined in the system but it would help to receive instead the name of the carrier we specify in techSHIP.

I would like to discuss the possibility of adding a new event type (to GetEventTypeResponse) that would more explicitly describe the first delivery attempt milestone. This would allow us and other companies to track carrier performance more accurately and fully utilize the TechTRACK offering. We have a handful of important milestones in our day-to-day operations, one of which is "First delivery attempt."

Once an order is delivered by FedEx,Ecom logistics ,GLS, the POD document (PDF format) should be available in TechTrack so it can be pulled electronically into our TMS.

Once an order is delivered by FedEx (REST), the POD document (PDF format) should be available in TechTrack so it can be pulled electronically into our TMS.

Can you add an automation feature where we could set a rule where an email would be sent to us any time a shipment went X days after the label is created but no new events. This would help us flag orders that are processed but maybe haven't left the warehouse yet.

So currently, you can click an order link in Techship that will take you directly into Techtrack. However, the same functionality is not available in the opposite direction - if I am reviewing orders on Techtrack, there is no direct link back into the Techship side. This would make investigating issues with orders so much smoother.

Under Performance Dashboard there should be an expected delivery date in order for the customers/users to see when their clients can recieve the products. The information is already in techTRACK under "Trackings", it just need to be pulled over to the UI and displayed as one of the columns under performace dashboard.

Currently, the performance dashboard shows carrier performance at the country level. The interest would be to see the information broken by state. We talked with Scott and the Techship team last week at the Zethcon user conference about possibly having a US map on the dashboard that shows the totals shipped by state. We have seen this application with other products, and we wanted to see if it would be possible to add this to the system?