Return label information
under review
C
Chris Hulke
Hello, when using the "Print return labels" option it would be nice to have the return tracking and cost be available via the API and/or for use for WMS integrations. The tracking information is important for monitoring the return and the cost is important for posting into our billing system. This was previously suggested here https://feedback.techdinamics.com/techship/p/post-return-tracking-numbers-to-wms and the feedback was it would be WMS specific but I was directed to log a feature request for this now. Thanks!
Edward Aguiar
updated the status to
under review
Edward Aguiar
Chris Hulke, you are correct that this will need to be handled specifically for your system. I have responded to your ticket and will be waiting to hear back with the technical details to make this happen.
S
Sebastian Rodriguez
Basically, when a return label is automatically generated along with the original shipment, we currently send the return label tracking number back to the WMS as part of the shipment callback. The customer is also looking to have the cost/fee associated with that return label included in the callback to the WMS as well.
Further details for this request in TS ticket 2392703