Add link to create support ticket directly from errorred shipment
under review
Edward Aguiar
marked this post as
under review
Edward Aguiar
kristen, thank you. We are looking both at creating a ticket from TechSHIP with the ability to capture the information on the page, which would include the order and error messages. But we are also looking for some other ideas where we could provide answers to errors using artificial intelligence based on the information collected during order processing.