Turn relevant order tags into
order references
without carrying every tag into downstream workflows. This provides more precise control over which tag data can be used for
Channel mappings
.
The
Add Order Reference
action now supports
Tag
as a
Reference Type
for Sales Order order-level references, allowing rules to identify and capture specific tags received from a
Sales Channel
.
What's New
  • Flexible Matching
    : Match tags using
    Equals
    ,
    Contains
    ,
    Starts With
    , or
    Ends With
    . Matching is case-insensitive.
  • Complete Tag Values
    : Write the complete matching tag to the reference instead of the configured search value.
  • Multiple Matches
    : Write all matching tags as a comma-separated reference value while excluding unrelated tags.
  • Safe Processing
    : Skip the action when no tags match, without creating a reference or treating the order as an error.
  • Backward Compatibility
    : Existing rules using concatenated order tags continue working without configuration changes.
How to Find it
  1. Open a
    Sales Order Rule
    .
  2. Add an
    Add Order Reference
    action.
  3. Under
    Add New Order Reference
    , select
    Tag
    as the
    Reference Type
    .
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Resources
Learn more in our updated documentation: