Manage Carrier Configuration with AI

The

techSHIP AI Assistant

is now available from Carrier Settings, helping you inspect configurations and complete supported Carrier management tasks using natural language.

The assistant works within the Carrier currently being viewed and follows existing permissions, validation rules, and confirmation requirements before applying changes.

What's New

Carrier Settings
: Review and update supported Carrier configuration.
Baseline Accounts
: Create, inspect, edit, copy, and delete eligible
Baseline Accounts
.
Configuration Areas
: Manage supported
Surcharges
,
Service Codes
,
Packages
,
Custom Fields
, and
Rates
.
Context-Aware Assistance
: The assistant uses the current Carrier as context and asks for clarification when the intended target is ambiguous.
Confirmed Changes
: Review proposed modifications before explicitly confirming them.

⚠️ Do not enter

Carrier

credentials

passwords

API keys

API secrets

tokens

, or other protected information into the AI prompt.

How to Find it

Open
Carriers
>
My Carriers
.
Select a
Carrier
and click the
AI Assistant
icon.

Resources

Learn more in our updated documentation: