Benchmark Your KPIs Against Industry Averages

Measure your operational success against the broader market. The new

industry benchmarking

feature allows you to compare your performance directly against the global aggregate of all active

techOMS

accounts.

Benchmark metrics appear alongside your existing scorecards, calculated over a

rolling 90-day period

, providing immediate context for your

operational health

and

fulfillment efficiency

What's New

Organizational Insight
: Evaluate your
Order Cancelation Rate
,
Average Order Value
, and
Backorder %
against market standards.
Sales Insight
: Contextualize revenue drivers using the aggregate
Average Order Value
.
Fulfillment Insight
: Compare your
Avg. Fulfillment Time by Account
and
Fulfillment Accuracy Rate
to pinpoint bottlenecks.
Shipment Performance
: Analyze your
Average Shipments/Order
and
Avg. Shipment Cost
to optimize logistics spend.
Summary Profitability Report
: Measure your
Average Contribution Margin
against the industry baseline.

How to Find it

Ensure no account is selected in the header drop-down menu and select the desired

dashboard

from the left menu.

Resources

Learn more in our updated documentation: